I first got error message at startup.
“Data Execution Prevention – Windows has encountered a problem and needs to close.”
I turned off DEP for explorer.exe by going to:
System Properties->Advanced->Performance: Settings->Data Execution Prevention->”select Turn on DEP for all programs and services except those I select“, then add “explorer.exe” by browsing to C:\windows\ and select it.
Then I got another error message at startup: “Windows has encountered a problem and needs to close.” If I go to event viewer, I saw details as:
AppName: explorer.exe AppVer: 6.0.2900.5512 ModName: unknown
ModVer: 0.0.0.0 Offset: 71ab6a55
I tried many things, including virus scanning and spyware removal and run “sfc /scannow“. But none seemed to work. Later the error became:
AppName: explorer.exe AppVer: 6.0.2900.5512 ModName: ws2_32.dll
ModVer: 5.1.2600.5512 Offset: 00006a55
Then I searched again. A lot “solutions” again. This is a win socket problem. I tried winsockfix 1.2from “http://www.softpedia.com/get/System/OS-Enhancements/WinSock-XP-Fix.shtml”. It still didn’t work. But the error message seems to change a little bit from one to another. But they are all windows explorer.exe error message.
One blog says most of windows explorer problems are due to registry problem. So I download RegCure and used RegCure v18.104.22.168 Crack by Computer Angelzz. It found some problems and fixed it. But it didn’t help me fix the windows explorer problem.
Actually, the same problem has been happening in another computer of mine. So I have a feeling that this is still a virus/malware/spyware problem. But of Norton, spybot search and destroy, Ad-Aware etc, none worked. From somewhere, I read something about the W32/Autorun worm. That seems more possible. I found an application called cleanautorun and tried that. Unfortunately, it didn’t work either.
Because of the same problem in two of my computers happening at the same time, I belived it was a malware problem. I want to try more. So I searched for all top antivirus software: bitdefender, vipre, kaspersky etc. Norton, MCafee seems not the best in the list. I decided to try kaspersky since I tried it before.
Voila!!! Finally, windows explorer crash problem was fixed. Kaspersky found some kinf of w32/autorun worm.